The Challenge:
Built to Last,
the defining management study of the nineties, showed how great
companies triumph over time and how long-term sustained performance can
be engineered into the DNA of an enterprise from the verybeginning.
But
what about the company that is not born with great DNA? How can good
companies, mediocre companies, even bad companies achieve enduring
greatness?
The Study:
For years, this question
preyed on the mind of Jim Collins. Are there companies that defy gravity
and convert long-term mediocrity or worse into long-term superiority?
And if so, what are the universal distinguishing characteristics that
cause a company to go from good to great?
The Standards:
Using
tough benchmarks, Collins and his research team identified a set of
elite companies that made the leap to great results and sustained those
results for at least fifteen years. How great? After the leap, the
good-to-great companies generated cumulative stock returns that beat the
general stock market by an average of seven times in fifteen years,
better than twice the results delivered by a composite index of the
world's greatest companies, including Coca-Cola, Intel, General
Electric, and Merck.
The Comparisons:
The
research team contrasted the good-to-great companies with a carefully
selected set of comparison companies that failed to make the leap from
good to great. What was different? Why did one set of companies become
truly great performers while the other set remained only good?
Over
five years, the team analyzed the histories of all twenty-eight
companies in the study. After sifting through mountains of data and
thousands of pages of interviews, Collins and his crew discovered the
key determinants of greatness -- why some companies make the leap and
others don't.
The Findings:
The findings of the
Good to Great study will surprise many readers and shed light on
virtually every area of management strategy and practice. The findings
include:
- Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness.
- The
Hedgehog Concept: (Simplicity within the Three Circles): To go from
good to great requires transcending the curse of competence.
- A
Culture of Discipline: When you combine a culture of discipline with an
ethic of entrepreneurship, you get the magical alchemy of great
results. Technology Accelerators: Good-to-great companies think
differently about the role of technology.
- The
Flywheel and the Doom Loop: Those who launch radical change programs
and wrenching restructurings will almost certainly fail to make the
leap.
“Some of the key concepts
discerned in the study,” comments Jim Collins, "fly in the face of our
modern business culture and will, quite frankly, upset some people.”
Perhaps, but who can afford to ignore these findings?